Opex Lead (Fraud + Ops Controls), SPX Express
Join Shopee as an Opex Lead (Fraud + Ops Controls) and take the helm in safeguarding our marketplace operations in Bali. This role is pivotal in driving strategic initiatives to mitigate fraud, enhance operational controls, and ensure seamless business processes.
As an Opex Lead, you will be at the forefront of implementing robust fraud detection systems and operational controls. Working closely with cross-functional teams, you will develop and execute strategies to protect Shopee's marketplace from fraudulent activities while maintaining high operational efficiency.
This is an exciting opportunity to grow within a dynamic and innovative company. With a competitive salary and a supportive work environment, you'll have the chance to make a significant impact on Shopee's operations in Bali.
📋 Tanggung Jawab Pekerjaan
- Develop and implement fraud detection and prevention strategies.
- Monitor and analyze operational data to identify and mitigate risks.
- Collaborate with cross-functional teams to enhance operational controls.
- Ensure compliance with internal policies and regulatory requirements.
- Conduct regular audits and reviews of operational processes.
- Provide training and guidance to team members on fraud prevention and operational controls.
- Stay updated with industry trends and best practices in fraud management.
- Report on operational performance and recommend improvements.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Finance, or related field.
- Minimum of 5 years of experience in operational excellence, fraud management, or a similar role.
- Proficient in using data analysis tools such as Excel, Power BI, or similar.
- Strong understanding of operational controls and risk management principles.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Certification in Risk Management or Fraud Investigation is a plus.
- Fluency in English and Bahasa Indonesia.
🛠️ Keahlian
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