E-Commerce Operations Assistant (Shopee/Lazada) - Bali, Indonesia

Join Search Personnel as an E-Commerce Operations Assistant and play a pivotal role in driving the success of our online retail presence across leading platforms like Shopee and Lazada. Based in the vibrant and dynamic regions of Bali, you'll be part of a team that ensures seamless operations, enhances customer satisfaction, and boosts sales. This is your chance to work in one of Indonesia's most sought-after destinations, combining e-commerce expertise with the unique culture and beauty of Bali.

As an E-Commerce Operations Assistant, you'll be responsible for managing daily operations, optimizing inventory, and ensuring that our products are presented attractively on Shopee and Lazada. You'll work closely with our product team to ensure that our listings are up-to-date, accurate, and optimized for maximum visibility and sales. This role offers a unique opportunity to grow your e-commerce skills while experiencing the rich culture and stunning landscapes of Bali.

We are looking for a proactive and detail-oriented individual who is passionate about e-commerce and has a keen eye for detail. If you are ready to take on this exciting challenge and make a significant impact on our online retail presence, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

• Manage daily operations on Shopee and Lazada, including listing updates, inventory management, and order processing.
• Optimize product listings to improve visibility and sales on both platforms.
• Monitor and analyze sales data to identify trends and opportunities for growth.
• Collaborate with the product team to ensure accurate and up-to-date product information.
• Resolve customer inquiries and issues promptly and professionally.
• Stay updated with the latest trends and best practices in e-commerce.
• Assist in the development and implementation of marketing strategies to boost sales.
• Participate in team meetings and contribute to the overall success of the e-commerce operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 2 years of experience in e-commerce operations, preferably with Shopee or Lazada.
• Proficient in using Shopee Seller Center and Lazada Seller Center.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Fluent in English, both written and spoken.
• Ability to work independently and as part of a team.
• Passionate about e-commerce and committed to delivering excellent customer service.

🛠️ Keahlian

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